AI Coach Training Module

Practise before you meet the Guest

No scripts, no multiple choice. Hold an open-ended conversation with an AI Guest who reacts in real time. Every reply shifts their trust, mood and how far you progress through Toyota's CONNECT journey.

Speak or type Branching reactions5 CONNECT steps tracked live

1. Pick a Guest

Choose a ready-made persona, or build one that matches the guest walking in today.

2. Hold the conversation

Speak or type. The AI Guest reacts in real time to your questions and your tone.

3. Read your coaching

Trust, mood, delivery and CONNECT progress are scored live, with tips as you go.

Build your own scenario

Configure the persona, objections, budget pressure and trade-in conditions. Then start a fully custom conversation.

Open builder

Or pick a ready-made Guest

Naledi Dlamini

The Ready Buyer

Corolla Cross

A young professional who researched online and walked in leaning toward the Corolla Cross. Warm but value-conscious, she'll reward a confident, benefit-led approach.

Ready-ishFirst ToyotaPractical

★★★★★Start conversation

Pieter van Wyk

The Explorer

RAV4

A careful researcher is cross-shopping the RAV4 against rival brands. He hasn't decided anything. You must earn the right to recommend by uncovering his real needs (C-C-I-T) before you pitch.

ExplorerAnalyticalComparing brands

★★★★★Start conversation

Sipho Khumalo

The Ready Buyer

Fortuner

A stubborn buyer who loves the Fortuner but is convinced he can beat your price elsewhere. Expect real objections. Hold value with benefits, stay calm, and protect the relationship.

ToughPrice objectionsLoyalty at stake

★★★★★Start conversation